Frequently Asked Questions
Everything you need to know about your CrystalMaggie experience.
How long will it take to receive my order?
Standard shipping typically takes 7-12 business days, while express shipping options are available at checkout for delivery within 3-5 business days.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that certain personalized items are final sale.
Are the materials used in your jewelry and accessories ethically sourced?
Yes, CrystalMaggie is committed to sustainability. We work closely with suppliers to ensure all crystals and metals are ethically sourced and meet high-quality standards.
How can I track my package?
Once your order ships, you will receive an email with a tracking number and a link to our tracking portal to monitor your delivery in real-time.
Do you ship internationally?
We currently ship to over 50 countries worldwide. Shipping costs and delivery timelines vary depending on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.